Shipping policy

Delivery Time

Each watch is carefully assembled and quality-checked before shipment to ensure it meets our standards.

Once the build process is complete, shipping typically takes 7–14 days for delivery in most cases.

Orders that include custom engravings or special dial modifications may require additional build time, and delivery may take an additional 3–4 weeks beyond standard shipping time.


Tracking

Once your order has shipped, you will receive a confirmation email with tracking information to monitor your delivery.


International Shipping

We ship worldwide.

International shipping costs vary by destination and are calculated at checkout.
Delivery times for international orders typically range from 10–21 business days, depending on location.


Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the recipient and are not included in the product price or shipping cost.


Shipping Accuracy

Please ensure your shipping address is accurate and complete at checkout.
We are not responsible for delays or delivery issues caused by incorrect address information provided by the customer.


Shipping Issues

If your order is lost or arrives damaged, please contact us immediately at
📧 chromwatches@gmail.com and we will assist in resolving the issue.